Cisco UCCX Automatic Work vs Available
Here is the summary about UCCX Automatic Work and Available settings. Automatic Work CSQ level Disabled by default override Automatic Available the length of the time agent will be in...
April 4, 2019
Tagged: UCCX
Cisco UCCX RTMT Access denied
Trying to get into the UCCX RTMT received “Access denied, check IP address, username and password” message. If The IP address and credentials are 100% correct, maybe wrong user?:) How...
March 27, 2019
Cisco UCCX and Standalone CUIC integration
Sometimes customer would like to get more in reporting => Standalone CUIC. Here is a quick summary about UCCX and Standalone CUIC integration. About UCCX Historical user:If you want to...
March 26, 2019