Learn Something New Everyday

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Cisco ISE Force Guests to accept AUP

Here is how I usually configure NEW-Guest-Endpoints purge policy and options we have. Administration > identity Management > Settings > Endpoint Purge ElapsedDays—Number of days since the object is created. For every day purge: “Elapsed Days less than 1“: This should work for brand new endpoints, but what if you implement this purge rule after ISE has already learned the MAC...

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Cisco CUCM Firefox Secure Connection Failed

If you can’t get into the CUCM with the following message: “Secure Connection Failed: SSL_ERROR_WEAK_SERVER_EPHEMERAL_DH_KEY : Diffie-Hellman” Workaround #1: 1. In Firefox, Enter “about:config” in the URL field and press enter2. Accept the “This might void your warranty!” warning by clicking “I’ll be careful, I promise!” button3. In the search field, enter “security.ssl3.dhe_rsa_aes”4. Double click each result (128 SHA and 256...

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RightFax H323 -> SIP

I had to migration RightFax from the H323 into SIP and spent some time on this. The procedure is pretty strength forward, but one thing is good to know: changed the Media Renegotiate Delay Outbound from -1, which means Rightfax does not initiate T.38 but waits for the other side to initiate it, to 2000 which means that Rightfax initiates T.38...

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Cisco CUCM LDAP notes

Switch from LDAP to Local users:CUCM SQL query becomes very useful if we need to do the same task multiple times. And CUCM GUI interface is very time-consuming for these tasks. Here is how to switch users from LDAP to CUCM Local: run sql update enduser set fkdirectorypluginconfig=NULL where userid=’username1′ run sql update enduser set fkdirectorypluginconfig=NULL where userid=’username2′ Cisco CUCM LDAP...

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Browser Compatibility

Working with Cisco (and others), browser is always a question. Every new release comes with a browser compatibility list. New release – new list. Browsers are regularly updated. For almost all Cisco solutions I prefer to use Firefox and I like to keep it updated. But sometimes we need to go back. Here is a list of all firefox versions available...

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Cisco UCCX Automatic Work vs Available

Here is the summary about UCCX Automatic Work and Available settings. Automatic Work CSQ level Disabled by default override Automatic Available the length of the time agent will be in Work state is determined by the Wrapup time period. (Up to 7200 seconds) If Automatic Work is set to enabled, agent goes into Work state after terminating the call. (No matter...

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Cisco 802.1X Supplicant and NAD

Every ISE deployment project includes this question from the client: What if dot1x is enabled on the supplicant and not on the NAD and vice verse? Supplicant – Configured, NAD – Not Configured:If 802.1X is not enabled or supported on the network access device, any EAPOL frames from the client are dropped. If the client does not receive an EAP-request/identity frame...

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Cisco Calabrio “Unable to load Energy Data”

How to fix the Calabrio “Unable to load Energy Data” issue: Run post-install.exe and set the following settings again:– Recording Home Directory– Temporary Recording Directory– Temporary Encoding Directory Restart services:– Monitoring and Recording Jetty Service– Monitoring and Recording Media Encoder Service

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Cisco Jabber Pickup Issue

The Issue: PickUpGr includes CIPC and Jabber. Call to Jabber DID – you can pick it up on the CIPC Call to CIPC DID – you CAN’T pick it up on the Jabber There is a pop up windows, but press it and nothing happens, only missed call on the CIPC internal call – fast busy international call – keep ringing...

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Cisco Jabber Hunt and Call Pickup Groups

These settings could be enabled in the Jabber client by configuring policies in the jabber-config.xml file. <Policies>  <EnableCallPickup>true</EnableCallPickup><EnableGroupCallPickup>true</EnableGroupCallPickup>  <EnableOtherGroupPickup>true</EnableOtherGroupPickup>  <EnableHuntGroup>true</EnableHuntGroup></Policies> The policy enables the Hunt Group & Pickup tab in the Jabber for Windows client. The tab will be displayed irrespective if the Softphone has been registered or not.