Cisco UC: CUBE Enhancements
CUBE 10.0.0 [IOS 15.4(2)T / IOS-XE 3.12] introduces the concept of Destination Server Group, which supports multiple session targets (up to 5) to be defined in a group and applied...
December 26, 2019
Category: Collaboration
Cisco UC: SIP and TranslatorX
I can’t say how many times I had to configure SIP on Cisco voice gateways, troubleshoot SIP, enable SIP, etc. The second problem, after fear of loading and stuck the...
December 19, 2019
Cisco UC: ISR box-to-box REDundancy
The Interchassis High Availability feature (box-to-box redundancy) enables the configuration of pairs of routers to act as backup for each other. Failover: the standby router seamlessly takes over and starts...
November 5, 2019
Cisco UC: PRTG and SIP calls
I found several ways monitoring SIP calls in PRTG using SNMP. Monitor active calls using SIP legs/2 Monitor each dial-peer separately and combine them in the Sensor Factory Just monitor...
November 4, 2019
Cisco CUAC Reports: “Data not found against selected criteria”
Easy one. In case nothing works: The error could appear when “Call Logging” is disabled. User Configuration -> General Properties -> Call Logging Setting
June 27, 2019
Cisco Phone “Registered/Unregistered/Unknown” status
A phone that has never been registered to Cisco CallManager would be in Unknown status. But, a phone that was registered to the Cisco CallManager at some point of time...
April 23, 2019
Cisco Testing New Jabber Config file
To test the Jabber config changes on just 1 machine and if it goes successful apply it globally, we can use Cisco Support Field in the CSF device configuration: upload...
April 16, 2019
Cisco CUCM Firefox Secure Connection Failed
If you can’t get into the CUCM with the following message: “Secure Connection Failed: SSL_ERROR_WEAK_SERVER_EPHEMERAL_DH_KEY : Diffie-Hellman” Workaround #1: 1. In Firefox, Enter “about:config” in the URL field and press...
April 10, 2019
Cisco CUCM LDAP notes
Switch from LDAP to Local users:CUCM SQL query becomes very useful if we need to do the same task multiple times. And CUCM GUI interface is very time-consuming for these...
April 8, 2019
Cisco UCCX Automatic Work vs Available
Here is the summary about UCCX Automatic Work and Available settings. Automatic Work CSQ level Disabled by default override Automatic Available the length of the time agent will be in...
April 4, 2019